This is a , vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Purpose of the role:
To provide quality DB and Hybrid pension scheme administration to customers in line with TPT’s Business Goals, Service Level agreements and Values.
You will be responsible for:
Ensuring customer satisfaction is a key priority at all times and working in line with service levels
Owning and managing all aspects of the Pensions Administrator role , including all DB calculations, DB member enquiries and ad hoc project work
Mentoring team members and actively developing own knowledge
Checking for the accuracy of member and employer data at all times
Checking for the quality and quantity of your own work as well as that of the team. To carry out checking of colleagues work
Taking ownership of and show a level of urgency in completing delegated tasks within the team
Building relationships with any relevant team within TPT as business need dictates
Identifying areas for improvement, actively contributing in team meetings, refining processes and suggesting change
Complying with the Data Protection Policy when dealing with personal data in the course of employment including personal data relating to any employee, customer, client, supplier or agent of the Company.
Performing all duties in line with TPT’s Information Security policy and to act as an ambassador of TPT at all times.
Skills & Qualifications:
Experience within Defined Benefit Pensions.
GCSE’s (or equivalent) at grades C / 4 or above in Maths and English.
Benefit calculation experience.
Studying towards/completed CPC/ DPA/CPA.
Experience of using Microsoft Word and experience in Excel.
Demonstrates enthusiasm for the job and able to work using own initiative.
Able to work under pressure and adapt to changes within the workplace.
Good level of communication skills and able to prioritise own workload.
What you will get in return:
A bustling and diverse administration department where a close knit group of three 'Business As Usual' teams work together to provide the best service possible for our valued members and employers. The teams work on over 60 different pension schemes, both DB and DC, allowing for a great variety of day to day case and project work.
Our friendly team leaders are dedicated to making TPT a fantastic place to work and have an open, approachable mindset for new and innovative ideas.
We also have fantastic personal development opportunities with two dedicated pension trainers on hand to train you in specialist arears.
The Company
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with over 75 years’ experience of managing defined benefit and defined contribution pension schemes. It has £9.6 billion of assets under management (as at 30 September 2023) and 448,000 members.
TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
You have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
Verity Trustees LimitedPrivacy Statement
The following explains how we Verity Trustees Limited (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) TPT Retirement Solutions is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
What information do we collect from you?
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
Name, address, email, telephone number
CV (if applicable)
Equal opportunities monitoring information (defined as special categories data) - this information is purely for statistical analysis and monitoring purposes
Answers to application questions
Any other information you wish to provide in support of your application
We are using Contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out our statistical analysis of recruitment.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
Will be used to deal with your application
Will be made available to us and our processors
Will be used for communication with you regarding the vacancy
Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
If your application for employment is unsuccessful, TPT will hold your data on file for a period of 24 months after the end of the relevant recruitment process for consideration for future employment opportunities. At the end of that period or once you withdraw your consent it will be fully anonymised.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
Verity Trustees Limited can exercise the right to update this policy as and when required.
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